Responsible gambling: support and help in New Zealand

Sports-Betting.nz is an information site. We do not take bets, and we want anyone who chooses to bet to do it safely and within their means. This page explains what responsible gambling looks like in practice, the signs that betting is causing harm, and where to get free, confidential help in New Zealand.

Last updated: October 2026

Need help, for you or someone close to you?

Support is free, confidential and available now.

  • Gambling Helpline: call 0800 654 655 or text 8006, 24 hours a day, seven days a week.
  • PGF Services: free counselling for people who gamble and for their whānau, on 0800 664 262.
  • Safer Gambling Aotearoa: information, a self-check and a directory of local services, run by Health New Zealand.

If you or someone else is in immediate danger, call 111.

What responsible gambling means

Responsible gambling means treating betting as paid entertainment, with limits on money and time that you decide in advance and keep to.

It also means being realistic about the odds. A bookmaker builds a margin into every market, so over time the bookmaker is expected to come out ahead. Knowledge of a sport can make betting more interesting, but it does not make any result certain, and no staking plan or system removes the risk of losing.

Simple principles for safer betting

  • Set a budget first. Decide what you can afford to lose before you start, and stop when it is gone.
  • Only use spare money. Never bet with money needed for rent, food, bills or debt repayments, and never borrow to bet.
  • Set a time limit. Decide how long you will spend, and take regular breaks, especially during live betting.
  • Do not chase losses. Raising stakes to win money back is the most common way a small loss becomes a large one.
  • Stay clear-headed. Avoid betting when you are stressed, upset, tired or have been drinking.
  • Keep it in balance. Betting should sit alongside work, whānau, friends and other interests, not replace them.

Warning signs of gambling harm

Gambling harm usually builds gradually, and it can be hard to see from the inside. Signs to watch for include:

  • spending more money or time on betting than you planned
  • chasing losses, or needing bigger stakes to get the same excitement
  • borrowing money, selling things or missing bills to fund betting
  • hiding betting, or lying about how much you bet
  • feeling restless, irritable or anxious when you try to cut back or stop
  • betting to escape stress, boredom, loneliness or low mood
  • neglecting work, study or family because of betting.

If one or more of these sounds familiar, it is worth talking to someone. You do not need to wait until things get worse.

Check your gambling habits

Safer Gambling Aotearoa offers a free, anonymous test your gambling self-check. It takes a few minutes and gives you an honest picture of whether your betting is still within safe limits.

A self-check is not a diagnosis, but it is a useful first step, and the result can help you decide whether to talk to a counsellor.

Where to get help

All of the services below are free for people affected by gambling harm, including partners, family and friends.

ServiceContactWhat it offers
Gambling Helpline0800 654 655, text 800624/7 support from trained counsellors by phone, text and online chat
Māori Gambling Helpline0800 654 656Helpline support for Māori
Pasifika Gambling Helpline0800 654 657Helpline support for Pasifika people
Youth Gambling Helpline0800 654 659Support for young people worried about their own or someone else’s gambling
PGF Services0800 664 262Free counselling face to face, by phone or online, plus peer and cultural support
Asian Family Services0800 862 342Gambling harm counselling in several Asian languages and English
Mapu Maia0800 21 21 22Pasifika gambling support in English, Samoan and Tongan
MoneyTalks0800 345 123Free budgeting and debt help
1737, Need to talk?Call or text 1737Free mental health support from a trained counsellor, any time

Safer Gambling Aotearoa also keeps a directory of services near you.

Tools that help you stay in control

Practical barriers work best when you set them up early, before betting becomes a problem.

  • Deposit and spending limits. A betting account can be capped at an amount you choose per day, week or month.
  • Breaks and self-exclusion. You can ask an operator to block your account for a set period or permanently. Gambling venues in New Zealand also offer exclusion.
  • Blocking software. Tools such as BetBlocker and Gamban block gambling websites and apps on your phone and computer.
  • Bank gambling blocks. Some New Zealand banks let you block card payments to gambling merchants. Ask your bank what it offers.

A counsellor at the Gambling Helpline can help you put these in place.

If you are worried about someone else

Gambling harm affects partners, children, parents, friends and workmates too. If you are worried about someone:

  • Choose a calm moment. Say what you have noticed and how it affects you, without blame.
  • Protect your own finances. Do not lend money or pay off gambling debts, and consider separating joint accounts.
  • Do not carry it alone. The services above support family and friends as well as the person gambling, even if that person is not ready to get help.

You cannot make someone stop, but you can look after yourself and make it easier for them to take the first step.

Age limits and the law

Gambling is for adults. In New Zealand you must be at least 18 to bet with TAB NZ, and at least 20 to enter the gaming area of a casino.

TAB NZ is the only operator permitted to offer online sports and racing betting to people in New Zealand. Since 28 June 2025 it has been unlawful for any other operator to take racing or sports bets from people located here. Online casino gambling is covered by separate law, the Online Casino Gambling Act 2026, under which a limited number of operators can be licensed and licensed operators must take reasonable steps to make sure players are at least 18.

The Department of Internal Affairs regulates gambling in New Zealand. Operators that are not authorised here are not bound by New Zealand’s consumer and harm-minimisation protections, which is one more reason to check before you bet.

For more about this site, see our About us page and our terms of use.

Recent Comments

No comments to show.

New Bookmakers
SpinAway: A Premium Casino Experience for Kiwi PlayersSpinAway

SpinAway Casino is a relatively recent addition to the online gaming industry, having launched in 2020.

22Bet NZ: Comprehensive Sports Betting and Casino Review for Kiwi Punters

22Bet is an international online betting platform offering a wide range of sports betting and casino games, known for its user-friendly interface and diverse payment options.

Bet365 NZ Casino: Your Guide to Premium Online Gaming

While their headquarters are located in the UK, Bet365 maintains offices in Australia, Gibraltar, Malta, and Bulgaria. From our perspective as New Zealanders, Bet365 is regarded as a top bookmaker for Kiwi punters.

Neds NZ: A Powerhouse for Sports and Racing Betting

Neds is an Australian online betting platform known for its user-friendly interface and a wide range of sports betting options

BetVictor NZ: A Premium Betting Experience for Kiwi Punters

BetVictor is an online gambling company based in Gibraltar, offering sports betting and online casino services since 1946.